The Recruiting Inferno

If you can't stand the fire at least appreciate the heat

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Another weak anti-poaching article…

Posted by Steve on November 10, 2005
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…that’s not really about poaching. In an article (may require free membership) about “The Cost and Benefit of ‘Poaching'”, the author presents the case of Yoh, a technical and professional staffing firm and argues that the ethics of poaching have overshadowed the more important issues of costs and bnefits. Fair enough.
 
But the title does nothing but incite a riot – and has nothing to do with the article which has as its premise that direct recruiting drives up labor costs. In citing the now infamous Watson Wyatt survey, the author relays the belief from Jamie Hale, National Practice Leader for Workforce Planning, that as a result of hiring directly from competitors, equity issues often arise that can cause morale and productivity problems. Hmmm…so can stocking an organization with average employees.
 
In using healthcare as an example – all my healthcare recruiter friends know the issues involving talent acquisition in their vertical – the difference in pay between the 50th and 75th percentile is now 7-9% whereas other industries typically see a 12-15% difference. This is attributable, according to Hale, to the 10-20% premium that has been paid to those who have been directly recruited. The article also attempts to finger the high TPR fees associated with direct recruiting as another factor that has thrown the cost structure out of balance. In the final analysis, the article asserts that proper workforce planning and developing talent from within are necessary to maintain a proper labor cost structure – and only use direct recruiting when absolutely necessary.
 
So what’s wrong here? A blanket statement generalizing the C/B of direct recruiting in healthcare to all industries is the kind of broadbrush approach that enables some to create fictitious arguments against direct recruiting. Further, to conduct a C/B analysis withoutimage utilizing any performance measures demonstrates a remarkable short sighted view about the impact of recruiting. Correlate the costs with the outcomes – sales revenue generated, products developed, costs avoided, etc. – and see what develops. I’m not telling you what the results will be just offering that if you don’t conduct a proper analysis – well, garbage in, garbage out. Don’t ever forget that recruiting is an art, science, and business element.

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In Wal-Mart's Rearview Mirror

Posted by Steve on November 5, 2005
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If recruiters spent the time watching the marketplace like Wal-Mart does, they’d be better able to plan and act rather than reactively respond to changes. For instance, Wal-Mart closely tracks Google’s steps; in an article in today’s New York Times (free membership may be required), “the worry is that by making information available everywhere, Google might soon be able to tell Wal-Mart shoppers if better bargains are available nearby.”
 
With Google also looking closely looking at real estate… 

Among the many projects being developed and debated inside Google is a real estate service, according to a person who has attended meetings on the proposal. The concept, the person said, would be to improve the capabilities of its satellite imaging, maps and local search and combine them with property listings.

The service, this person said, could make house hunting far more efficient, requiring potential buyers to visit fewer real estate agents and houses. If successful, it would be another magnet for the text ads that appear next to search results, the source of most of Google’s revenue.
Is it me or could this be a model that has potential in the job search space?
 
Are you tracking the political, economic, social and technological issues as related to your recruiting?

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Attention Tech Recruiters

Posted by Steve on November 4, 2005
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One of my favorite sites, TechRepublic.com (free membership), has a neat Discussions Forum…specifically the Hot Discussions list. While many of these threads amount to gripe sessions, the topics should be of interest to many tech recruiters.
 
They’re worth the look…

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The Front of the Bus

Posted by Steve on November 3, 2005
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Viva La Rose in her Diversity Group post about Rosa Parks and Ed Roybal, offers a reminder of how important individuals are in creating change. For me, Rosa Parks was not only the Matriarch of the Civil Rights movement but also of today’s employment law.
 
I’m surprised more recruiters didn’t make note of this.

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Recruiter to Candidate: "What's your poliical party affiliation?"

Posted by Steve on November 2, 2005
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If you read my blog, you know I read The New York Times, am pro-military (but anti-war), am for radical changes over baby steps, and will do anything to understand how candidates think and act. If you’re starting to froth at the mouth, please feel free to call me a Democrat.
 
A few weeks back, I brought attention to IBM’s policy that they will not use genetic testing to assess job applicants. Today, I read Jonathan Tasini’s blog which asked the question “Why Are Democrats Working For Wal-Mart?” Tasini is to liberalism what Limbuagh is to conservativism.
 
Tasini is now calling for things like all labor organizations sending “a letter to every supposed Democratic campaign consultant and make it clear: you work for us OR you work for Wal-Mart.” While I appreciate his impassioned viewpoint, I’m curious how a Democrat can offer such a radical solution that obviously goes against every tenet of employment law.
 
In the end, it seems that politics just can’t mix well with…anything.

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Emergency Room Recruiting

Posted by Steve on October 29, 2005
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Emergency Recruiting

Believe it or not, there are times when I wish I recruiting hadn?t found me. For instance, take this past Sunday; I was doing some yard work when out of nowhere, an excruciating pain developed in my torso and back. I?m thinking, ?Dang not another kidney stone? (another chapter). One hour later, the pain had only gotten worse upon which a called was made to a doctor buddy. A few questions later, I was on my way to the ER.

A benefit of having physicians as friends is that you can potentially bypass the slowness and rigidity of the ER in cases of need (not that it?s fair but pain doesn?t know fairness). What was becoming clear was that my malady was not a kidney stone but something more severe ? a linguinal hernia with an incarcerated intestine. When the attending ER physician tried to push it back in ? three times ? I politely (really) said, “If you don’t stop now, I’m going to rip your throat out” (of course, my friend who originally sent me to the ER laughed and said, ?Not feeling too tough now, eh Steve??). The surgeon, having walked in to my guttural screams, was not too happy seeing this fearing the intestine was strangulated?

Finally, I received the reprieve I was hoping for ? morphine (my first time and I can unequivocally say that the feeling was almost worth the hernia). So here I am, all morphed up waiting for an operating room to open, when I hear the folks next to me utter the name of someone I have lifeguarded with for the past 15 years ? and who is getting married to their niece (also a former lifeguard). And I?m going to this wedding. Talk about coincidence. But it gets better ? this fellow is a recruiter who specializes in healthcare and technology. Needless to say we had much to talk about and will be getting together when we?re past the hospital phase. Then the morphine wore off?

Surgery took place at 11 PM ?when surgery takes place near one?s privates, there?s always cause for concern. However, my surgeon ? and I know quite a few as close friends ? possessed the most comforting bedside manner I?ve ever seen ? even when peppered with questions from a cranky and hurting patient. This isn?t to slight the entire surgical team ? I just can?t imagine that Sunday evening surgeries are easy to perform. All had a comforting demeanor and great sense of humor (?Don?t worry Mr. Levy, we?ll leave your family jewels intact?). The truest of professionals I thought (and made a mental note of it).

Was under the knife for about one hour, recovery until 2 PM or so. In all my grogginess, as I was being wheeled to my room, I was trying to imagine which part of the hospital I was headed to ? left, left, right, straight, left?I felt like a rat in Tolman?s maze. In the room, was met by a younger nurse who exuded professionalism that even in my post-operative stupor I could recognize. Shouldn?t come to much of a surprise that I now have a great way to get past hospitals gatekeepers?

Monday morning, 8 AM, out of bed for the first of many walks today (walks are good because they prevent receiving shots of Heparin directly into the abdomen at 3 AM); was told that burping and farting are signs that my innards are on the mend (men, how often do you hear from women that it?s okay to burp and fart?). Great news! Being goal oriented, I now had my marching orders?so I marched up and down the oncology ward, a 24/7 visitation section that is very family oriented ? stopping in each room, comforting where I could (IMHO, a hernia is not being sick). My roommate was an equally outgoing fellow who also believed he wasn?t sick despite his potentially fatal blood disease with no known cure (HIPAA prevents me from talking about medical specifics other than my own). G. is an equally talkative character and the day and night nurses as well as patients would come to our room for laughs.

As a further sign that there was something cosmic hidden behind this hernia, during my second walk of the day I noticed a fellow wearing an NYPD  boxing t-shirt. We traded names and I turned around for another lap of the ward (if it sounds as if I was obsessed with speeding up the healing process, you hit the nail on the head ? with goals in mind, I?m lethal?and in this case, very tired). On my return, he asks if I lifeguard at Jones Beach; it was then we recognized each other ? he?s married to a woman whom I used to lifeguard with. Remember the couple I met in the ER? This woman once dated the very person whose name initially caught my attention when I was prone on the ER bed. Very, very strange.

But it wasn?t all fun and games; the NG tube was hurting my throat, I wasn?t allowed to eat and drink (drips do not count even though they produce the same result), I was bloated and sore from the operation, the TV didn?t carry MSNBC or the Comedy Channel, and it appeared as if I was destined to be unable to check or send emails for several days (a capital improvement program to make the hospital wireless is in the works). It was best to try and sleep (if having to urinate every 52 minutes was someone?s idea of happy dreams). 3 AM brought a call for a nurse and we spent 20 minutes talking about how she came to nursing, where she went to school, if she was recruitable (I cannot divulge the details if the conversation ? nurse/recruiter privilege)?true stuff ? death may take holidays but recruiting is 24/7 just like the ward. My drip level was reduced and I was now sleeping 170 minutes between pit stops. Sometimes the sun even shines at night.

Tuesday was better ? a was a little less sore. My surgeon came in and removed my NG tube (?Steve, you may experience a little discomfort?) ? incidentally, an NG tube goes through one?s nostril down to the stomach. With this out of the way and feeling less like the Elephant Man, I continued my walks. Keeping in mind the directives of my nurses and doctors that I needed to remove all operative gases from my system, I left the comfort of the oncology ward and headed to the outer limits of the hospital. I swear this is true ? as I walked pass the open door of the Administrative office, an involuntary flatulent left my body. It was then I noticed a woman standing in the doorway who was chuckling. I said, ?Linguinal hernia?; she smiled, ?I understand.? As the Executive Admin for the President of the hospital, I suppose she would. Then spent 20 minutes effusively praising my surgeon and nurses as well as talking about organizational issues in healthcare. I would stop in and chat on all my walks ? apparently few patients offer such feedback and conversation.

On the way back, I stopped in at what was a local I/T office and inquired about wireless access. My roommate G. had also been asking questions. I presented my case and was told that perhaps I?d like to write a letter to the head of I/T?said I wasn?t planning on being around for the response, smiled, and continued my journey. Back in the ward, I entered another room and met a woman in the ward who ran Training and Development for the Continuing Education arm of a great local university. To shorten this tome, we?re meeting sometime in the next two weeks to talk about ways to improve the breadth and scope of the her organization. Another word of advice: Always be certain you bring business cards to the ER ? just in case you?re admitted.

Rest of the day alternated sleeping, walking, drinking clear liquids (including Cream of Mystery soup; another headshaking moment: Dinner was COM soup, lemonade, milk, and tea ? it was called the Curdle Diet?please, I?ll even eat the hospital?s Beef Stroganoff), watching Bloomberg TV, and gabbing with any new person on the ward. Without work, I was relegated to Sudoka, wondering how Jason Gorham was doing down in Florida, and if there were any more enfeebled ethics threads populating the airways (remember, I?m in the hospital so some may qualify me as sick).

Wednesday! Solid food and a jailbreak. After nearly three days without food, my breakfast took me two hours to eat- which included several walks to motivate the food downward only to find my tray removed from my room and me offering a loud and obviously mock anger cry for the head of the person who was responsible. Eat mouthful was chewed 45 times ? I counted ? because I heard stories of the downside of the first meal after a hernia operation. On one of the walks, I ran into the same I/T person I spoke with yesterday and reiterated the need for Internet access; once again, I was rebuffed.

Back in the room, G. was being discharged – we?re going to get together to do some Internet sourcing for info on his disease. His numbers have dramatically improved with his new treatment; he?s fighter and I?m positive he?ll win. Our last laugh in room 114 was when the dietician came in looking for meal orders. When told that Beef Stroganoff was the main course for lunch, I told her that I had a joke about Beef Stroganoff but it?s a little off color. Would she want to hear it? Initially she demurred but kind of timidly said ?Sure.? Ok, what does one call a herd of masturbating cattle? Beef Stroganoff. She turned red, laughed and said, ?I have to tell that one to my husband ? he?s the head chef downstairs.?

After G. left, my day was walking, chatting with patients, family members, and nurses, occasional  BP and temperature measurements, but no more drips or injections. Around 11, the I/T guy walks into my room and ask me if I?d like to participate in an experiment. A network name and key later, I was online. Dang there?s been quite a bit of activity the past few days. I was pleased I only had 173 emails to parse. I could read my favorite liberal newspaper, The New York Times, everything on ERE and Recruiting.com, the Hiring Revolution blog?information overload! But I was enjoying every second.

My surgeon signed the discharge papers around 2 PM. Said my “See you later! Be well” to the nurses, patients, the President?s admin, family members, and assistants. I left quite a bit behind – a piece of my small intestine, five lbs – but gained so much more. I was a bit sad to leave because the friendships made in a hospital just seem to me to be very strong. Normally, telling someone that I feel their pain has muted meaning; in this case, rather than be scared alone, two scared people who talk with each other somehow become a little less scared. One thing for certain, I?m signing up as a volunteer at the hospital this week.

Winston Churchill said, “The further backwards you look, the further forward you can see.” A few days in the hospital just confirmed that I am a recruiter in all it’s glory and while technology has the potential to make us more effective, recruiting is still about pressing the flesh. And if it takes emergency surgery to make this happen then sometimes you do what you gotta do.

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46% Boost in Tech Visas Proposed

Posted by Steve on October 21, 2005
Posted in: Uncategorized. Leave a comment
From a great site…
A Senate committee Thursday approved a nearly 50 percent increase in special visas coveted by Silicon Valley companies to hire highly skilled foreign workers and boosted application fees to help ease the federal budget deficit.

The actions, which still are several steps from becoming law, are less a statement of job growth in the tech sector than a pragmatic solution to two problems.

First, the current annual allotment of H-1B visas reverted dramatically two years ago to 65,000 from a temporary level three times higher set during the dot-com boom, leaving far too few visas for the demand.

And second, the federal budget deficit has left Congress scrambling for ways to increase revenue. So when lawmakers began considering an increase in visa fees, the high-tech industry demanded an increase in the numbers of the controversial visas as well.

“Any increase in fees . . . without an appropriate increase in the number of available visas will equate to a tax on competitiveness and we will oppose it,” Rhett Dawson, president of the Information Technology Industry Council, wrote last week to Senate Judiciary Committee Chair Arlen Specter, R-Pa.

Under a proposal by Sen. Dianne Feinstein, D-Calif., the annual number of H-1B visas would increase from 65,000 to 95,000. The increase was approved by the Judiciary Committee after it rejected a proposal by Specter for an increase of twice the size, to 125,000 a year.
Naturally processing fees will also increase…

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Kai-Fu: The New Martial Art for Recruiters

Posted by Steve on October 20, 2005
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You knew it was bound to happen – copy cat lawsuits in recruiting. First it was Google v. Microsoft, now Motorola’s going after Nortel for the irreverant recuiting of  Mike Zafirovski. BTW, Zafirovski  was the only internal candidate in 2003 for Motorola’s CEO job that eventually went to former Sun Microsystems Inc. exec Edward Zander.

In the lawsuit, Motorola claims that:

Despite being paid millions of dollars in cash, stock and stock options in exchange for Zafirovski’s simple agreement not to take a position with a competitor during the two years following his departure from the President and Chief Operating Officer position at Motorola, Zafirovski willfully and deliberately violated the reasonable non-compete agreements which he agreed to in writing on no less than eight separate occasions while employed by Motorola.

Naturally, company spokespersons are confident they will prevail.
Hiiiiiiiiiiiiiiiiiiii-eeeeeeeeeeeeeeeeeeeeee-ya!

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Hiring Revolution Blog

Posted by Steve on October 18, 2005
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The TalentZoo RevoRecruiting chicks at Hiring Revolution have themselves a nice little blog – it’s not in your face or pontifical; guess it has something to do with them being Southern Belles types. Still, their “No Excuses” mantra is refeshing in this age of excuses…

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Happy Birthday Dave

Posted by Steve on October 17, 2005
Posted in: Uncategorized. Tagged: 9-11. Leave a comment

This post has nothing to do with recruiting…

Today would have been Dave Fontana’s 42nd birthday. He would have awoken relatively early and cooked breakfast for his wife and son. He would have made plans to bring flowers to his Mom, call his brothers and sisters, create some bizarre metal sculpture, and probably would have made his way down to the local VA hospital to cheer up some grizzled WWII, Korean War, and Vietnam War veterans. Then some more family time. On his birthday.

Except that Dave was murdered on 9/11.

I’ve known Dave (you’ll find that those of us who knew people murdered on 9/11 still refer to them in the present tense) since 1981; he was shy and incredibly unassuming but with a devilish side that grew as he moved from being a Jones Beach Lifeguard to an FDNY Firefighter with the elite Squad 1 unit in Park Slope, Brooklyn. In the years since his death, I’ve seen his son grow into a mini-Dave complete with the same playful voice Dave used to use before he launched himself into a comedic tirade. I’ve seen his younger brother finally come out of his moribund shell and his niece finally tower over her mother. I’ve seen his Mom turn her grief into activism that has worked to protect the WTC footprint as a sacred site (the Fresh Kills landfill is also on her list). I’ve been to countless family functions, religious events, memorial FDNY masses, fundraising events where his legacy has grown.

I’ve seen his wife Marian – 9/11 was their wedding anniversary – grow stronger through her anguish and turn sorrow into the September 11th Families’ Association which “supports victims of terrorism through communication, representation and peer support. [It’s] mission is to unite the September 11th community, present evolving issues, and share resources for long-term recovery.” She is now single parent, activist, accomplished author (a MUST read), aunt, and consoler who has emerged from Dave’s very large shadow.

His life has now been assumed by the lives of  many, and influences the lives of many others.

Happy Birthday Dave.

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